noupe
THE magazine for webworkers and site owners
Customer relations remain one of the most important facets of running a hotel business in 2024. Since more than 60% of all bookings happen online, establishments need to make this ...
Customer research is an essential part of any business process. It gives companies insight into how the audience interacts with their specific products or services while also ...
We operate in a business space wrought with misalignment between business objectives and customer needs. It’s fascinating to see that while 69% of business leaders are pushing more ...
Sending targeted marketing messages is a great way to build brand awareness, boost sales, and generate leads. However, this one-way interaction may not be enough to reach customers ...
Across all sectors, there’s one universal truth: customers demand and deserve unparalleled experiences whenever they interact with businesses. The transformative power of OKR ...
The question on every business owners’ mind: are we there yet? “There” refers to a looming recession, which the International Monetary Fund has all but said is a probability. ...
Today, businesses are looking for innovative ways to be more competitive and keep growing. Keeping costs low and boosting sales are the two mantras that are being adopted by corporate ...
Maximizing social media channels has become a buzzing topic across all industries. From B2B SaaS to DTC retail to local mom-and-pop shops, everyone wants a slice of the social media ...
What determines the success of your company? Is it your social media following? Or the number of trial users, perhaps? While these contribute to a company’s success, without ...
In today’s competitive marketing landscape, quality content is more important than ever. Your target audience has thousands of brands to pick from. If you want them to choose you over ...
The idea of enticing customers to step into your establishment or restaurant to have a closer look at your establishment is the top goal of any small-scale business owner. Suppose ...
So you already know it’s the most crucial and initial stage to drive a successful customer success journey ahead for your clients. Don’t take a chance to risk losing them ...
Customer satisfaction is the foundation of every good business that wants to survive long-term. The mistake a lot of companies make is thinking that once they get a client, their job is ...
The use of customer relationship software (CRM) is bringing great changes in the corporate world. Every brand is struggling to gain maximum benefits with its smart use. However, many ...
About 44% of businesses focus on customer acquisition, while only 18% focus on customer retention. This lack of focus on customer retention has led to considerable losses in Saas and ...
In today’s competitive landscape of commerce, businesses should focus on adding new customers while retaining their original customer base (this helps improve profit margin). In ...